What Makes Fios Genomics Different?

Fios Genomics is a bioinformatics analysis provider supporting life science research projects for pharmaceutical and biotechnology companies as well as academia. Regularly officially listed among the top bioinformatics providers globally, we have worked with or are currently discussing projects with 8 of the top 10 pharma companies in the world. You can see some of the many and varied clients we have worked with on our clients page.

But first, let’s take a look at what sets Fios Genomics apart from other bioinformatics service providers and makes our clients choose us? 

The Personal Touch

Our Business Development (BD) team regularly travel to meet clients face-to-face and also offer video meetings. This provides the the opportunity to discuss projects in detail and address any questions or concerns directly. We take the time to get to know our clients and their research goals so we can anticipate and address their needs, as well as provide expert advice.

We Understand Your Research

What truly sets our team apart is their scientific background, everyone on our BD team has a background in biology, and previous roles held by those in the team include Study Directors, Head of Preclinical Development, R&D Team Managers and NGS specialists. This means they can speak your language and understand and appreciate the complexities of your research.

For more complex or highly technical projects, our BD team member will be joined by one of our expert bioinformaticians to discuss your project requirements and goals. Not only does this ensure we have a complete understanding of your needs, it also ensures you receive expert guidance about how bioinformatics can most effectively support them. This process provides you with the peace of mind of knowing exactly what we are going to do and how we are going to do it, so there are no surprises later.

Our Collaborative Culture

Unlike the usual competitive sales culture often seen elsewhere, our BD team works together. While you will have a single BD as your main point of contact, they collaborate with the rest of our BD team with the sole aim of providing you with the best customer experience possible. In practice this means, fully informed handovers during things like holiday absence so you have no interruption in contact, and benefitting from the experience and expertise of the entire team. Collaboration is key to the Fios Genomics approach with our BDs and bioinformaticians working closely together to support each clients’ journey. Together they discuss and determine the best possible approach to each project, while keeping you fully informed.

How It Works

Lets walk through a project journey with Fios Genomics.

First Contact


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You can contact us via email, form or phone and request more info or a free data analysis quote with no commitment. You can also liaise with us via Scientist.com or Science Exchange if these align better with your own company’s outsorcing processes. We aim to respond to all within 24 hours (enquiries made during weekends may have longer response times.) 

 

Project Discussion 


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From the very beginning, we discuss data analysis approaches and deliverables directly with you. We can do this via conference call, meeting or email. This helps us understand the best approach for your project, the specific insights you’re looking to gain, and exactly which data you’d like us to analyse. By aligning early on, we avoid miscommunication or misunderstandings later in the process, ensuring your expectations are met from the outset.


Proposal


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We then issue a proposal and send it to you for approval. Once the proposal is approved, we can start with the project. 


Quality Control


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Once we receive your data we always begin with rigorous QC of your raw data to ensure an accurate and thorough data analysis.

 

Report Delivery


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Our team will then deliver a data analysis report at the end of the project. The report comes as a secure and interactive HTML link and includes all methods and results. This is particularly useful if you plan to publish. After you have had some time to digest your report, the lead analyst for your project will have a call with you to discuss the reports findings in-depth and answer any questions you may have. In fact, we can even assist with reviewer questions if you go on to publish your results.

Need Help?

Now you know what makes Fios Genomics different from other bioinformatics providers, perhaps you would like a quote? Or maybe just to learn more about how we can assist with your particular research? Whatever you would like support with, you can use the form below to contact us. Our team will be happy to help.

 

Contact Us
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Author: Coco Goto-Colverson, Marketing Intern, Fios Genomics
Reviewed by Fios Genomics bioinformatics experts to ensure accuracy

 

See Also

Bioinformatics Services

Data Analysis Report Examples

Bioinformatics Solutions 

Fios Genomics on YouTube 

 

 

 



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